Telephony and SMS Integration

Integrating your phone system with Zoho to get business context for every call.

PhoneBridge works across all Zoho application. Your PBX/Contact center can be configured across all Zoho application from Zoho One admin panel.
Single-click dialing
Zoho Telephony Integration

Stop wasting time dialing phone numbers and make calls from right inside Zoho. While you’re looking at any of your leads or contacts, just click the call icon to start a call.

Personalized customer service
Zoho Telephony Integration

Even if you have hundreds of customers, you can greet them all by name when you connect your phones with CRM. Start building customer relationships by seeing past conversations, notes, and tasks associated with each customer.

Never miss another call with prompt reminders
Zoho Telephony Integration

Between monitoring multiple deals and having to get dozens of tasks done, it’s hard to keep track of each call you need to make. With the telephony feature’s prompt reminders of your upcoming calls, you’ll never miss out on them.

Save time with automatic call logging
Zoho Telephony Integration

Automatic call logging makes manual data entry a thing of the past. Use the call pop-up window to add notes, create follow-up tasks, or assign the contact you spoke with to a sales rep.


Want To Learn More About SMS and Telephony Integration?

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